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Personalize Every Customer Interaction with AI-Powered Marketing

Deploy AI marketing agents to personalize every interaction across the customer journey, delivering the right message to the right customer at the perfect time.

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Trusted by the fastest growing brands in ecommerce

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Products

AI Journeys Illustration

Recurring Flows that Trigger Interactions at the Perfect Moment

Define target audiences, Monocle monitors behavior in real time and triggers the optimal interaction for each subscriber at the perfect moment to maximize LTV.

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Automated AI Flow Builder for Every Subscriber

Fully autonomous, multi-step flows that adapt in real time to each customer’s behavior and predicted intent, driving engagement and lifetime value without manual work.

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On-site Illustration

On-Site Experiences that Adapt to Visitor Behavior

Monocle's AI agents analyze visitor behavior in real time and tailors each experience by intent, timing, and incentive to maximize engagement and list growth.

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AI Segmentation Illustration

Monocle Scores Provide User-Level Intent Predictions

Monocle Scores process customer-level signals to rank users based on their likelihood to convert, continuously updating for smarter targeting.

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Customers

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HOW IT WORKS

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Audience

Define Your Brand’s Audience

Define the audiences you want Monocle to monitor, whether they are on-site visitors, email subscribers, or existing customers. Monocle comprehensively evaluates lists to identify top targets without guessing so you can focus on business goals.

Interactions

Create Interactions Consistent With Your Brand Voice

Create the types of interactions to send to subscribers including emails, SMS, and offers. You control the content and brand voice, Monocle determines which customers from your selected audiences receive each interaction based on defined goals and guardrails.

Interactions Illustration
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AI Decisioning Engine

Personalization Powered By Real-Time AI Decisioning

Monocle’s AI agents analyze customer signals including purchase history, browsing behavior, and seasonal patterns. Monocle then determines the optimal channel, interaction, and timing for each subscriber, personalizing unique customer journeys to maximize results, all in real time.

Integrations

Seamless Integration With Your Current Delivery Channels

Monocle connects directly to your CRM and marketing platforms. This enables AI-driven personalization to work across your existing stack without changing your workflows or duplicating effort.

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FAQ

What is an AI marketing agent?
How is Monocle different from A/B testing?
Can I control the offers or messaging Monocle sends?
Does Monocle replace my current email or SMS platform?
How does Monocle help with customer retention?