Deliver True 1:1 Personalization at Scale
Al agents personalize every interaction with the right message, channel, and timing tailored to each customer, not just segments.
User-Level Personalization
Traditional
Monocle-Powered
Traditional
One-size-fits-many personalization based on the winning variant for the segment
Personalization decisions are made considering the best treatment for the specific customer, not segment or group
Traditional
Messaging personalization is limited to basic features, usually customer name or geography
Messages are tailored to reference rich user context and features, e.g., specific browsing or order details
Traditional
Limited counter-factual understanding of customer behavior obscures true ROI of offer decisions
Customer-level AI models ensure offers are given only when they drive incremental revenue
Traditional
Lower engagement and ROI from generic campaigns
Up to
30%
increase in revenue from personalized interactions
How User-Level Personalization Works
AI agents analyze real-time customer data to determine the best message, channel, and timing, delivering true one-to-one experiences that increase engagement and conversion.
01
Audiences
Define broad user audiences relevant to your marketing goals, no detailed segmentation needed
02
AI Engine
Autonomous agents analyze customer-level signals and contextual data to tailor the perfect interaction to each customer
03
Touchpoints
Connect Monocle to your existing email and SMS platforms to instantly power customer touchpoints
04
dashboard
Easily launch new autonomous agents and track performance across customer touchpoints
READY TO START?
Personalize Every Customer Interaction with AI-Powered Marketing
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