True 1:1 Customer Journeys with AI
Personalized journeys across email, SMS, and onsite that drive stronger conversions and retention.
Custom built flows for each customer
Instead of static journeys, Monocle personalizes flows like welcome, cross-sell, and winback at the individual level—driving higher engagement, healthier lists, and stronger LTV.
Define target audiences and assign emails and SMS templates that the agent can pick from
Monocle agents monitor subscriber behavior in real time to detect the optimal enrollment time
Monocle agents trigger the optimal journey—choosing the right creative, channel, and cadence for each customer.
Campaigns that run smarter
Instead of blunt segmentation, Monocle personalizes campaigns 1:1—maximizing revenue impact while keeping your list engaged and deliverability strong.
Define the campaign objective, audience, creative assets and guardrails
Monocle's agents optimize timing, content and channel based on hundreds of intent signals per customer
Campaigns are optimized maximize engagement and deliverability
Adaptive on-site capture
Drive higher site conversions and faster list growth with AI agents that adapt each pop-up to the individual visitor.
AI agents process behavioral and contextual signals from every site visitor in real time, including anonymous traffic
Monocle's agents determine the right trigger moment and incentive for each visitor
Decisions are made based on brand guidelines and considerations
User-Level Intent Predictions
Get continuously updated, behavior-driven intent rankings pushed directly into your CRM
Monocle Scores process customer-level behavioral and transactional signals to create intent predictions for every subscriber
Scores update continuously as new signals come in, keeping your intent scoring fresh and accurate
Push Monocle Scores directly into your email or ad platform to focus marketing efforts on the right audiences