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True 1:1 Customer Journeys with AI

Keep customers engaged and increase LTV with AI-driven lifecycle personalization

Flows

Adpaptive Email/SMS flows for every customer

Replace static email/SMS flows with adaptive AI Journeys

Pick the lifecycle moment (winback, cross-sell, second purchase) and set simple AI guidelines

Monocle evaluates real-time signals — intent, engagement, purchase cycle, channel fit, discount sensitivity

The AI selects the best timing, channel, message, and offer and creates an adaptive journey for every customer

Campaigns

Campaigns that run smarter

Increase campaign revenue without burning your list

Set your objective, creative pool, audience and brand guardrails

AI agents leverage real-time data to optimize send time, content and channel per customer

Each customer receives the most optimal version of the campaign

On-Site Capture

On-Site capture optimized per visitor

Drive higher site conversion and subscriber list growth

AI agents evaluate real-time behavioral and contextual signals — even for anonymous visitors

Monocle selects the optimal trigger, timing, and offer (if any) for each visitor

Each decision optimizes toward your growth KPIs: signups, AOV, margin, or conversion rate

Audience Insights

Intent scores that power segmentation & targeting

Segment smarter with behavior-driven intent rankings

AI generates subscriber-level intent scores based on behavior, purchase history and emerging patterns for everyone in your CRM

Scores update continuously as new signals come in

Monocle Scores sync directly to your CRM so you can focus marketing efforts on high-intent audiences

Test what AI journeys can do for your brand

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